StorykeepCOUNSELING

Privacy notice

your privacy

My belief is that safety starts before we ever meet. Here’s a plain-language look at how this website and my communication with you protect your privacy.

Last updated November 2026

What this website collects

This website is here to share information about my groups. It doesn’t ask for or store any health information, and there are no forms on this site that collect personal details.

Like most websites, my web host may count basic, anonymous visit information, such as how many people visited a page. This isn’t connected to your name and isn’t used for advertising. 

Reaching out by email or phone

Email, phone calls, voicemail, and text messages aren’t HIPAA-compliant, which means they aren’t fully secure ways to share private information. When you first reach out, please keep it brief: your name, the best way to reach you, and which group you’re interested in. A short note is all I need to get back to you.

We’ll go over anything more personal together during our consultation, and once you’re a client, private information is shared through my secure client portal.

Once you’re a client

After you join, your records, paperwork, scheduling, and billing are handled through my secure client portal. You’ll receive my Notice of Privacy Practices at intake, which explains your rights under HIPAA, including how your health information is used and how you can request a copy of your records.

Confidentiality in group

I’m bound by professional and legal confidentiality standards, and every group member agrees to keep what’s shared in the room. Because other members aren’t licensed professionals, I can’t guarantee they’ll keep everything confidential. We’ll talk through this, and the legal limits of confidentiality, before we begin.

If you’re in crisis

Messages sent through email, phone, or this website aren’t monitored for emergencies. If you’re experiencing a mental health emergency, please call or text 988, call 911, or go to your nearest emergency room.

Questions about privacy?

Feel free to reach out at hannah@storykeepcounseling.com or (872) 225-0331. I’m happy to talk through anything on this page.